EBL Offers

Get complimentary 2-night stay at 3-star hotel for economy class and 5-star hotel for business class couple round trip ticket on selected 25 destinations using any EBL Debit/Credit/Prepaid card. You will also get country's most premium EBL Skylounge complementary access at Hazrat Shahjalal International Airport. T&C Applied

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Booking Procedure


Customer need to purchase selected round-trip air ticket originating from Bangladesh for two adults from www.flightexpert.com or flight expert office or flight expert mobile app paying through Eastern Bank limited debit/credit/prepaid card to avail the offer.

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North America


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New York, USA

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Orlando, Florida

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Las Vegas, Nevada

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Washington, D.C

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Miami, Florida

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Toronto, Canada

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Montreal, Canada

Europe


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Paris, France

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London, UK

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Rome, Italy

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Venice, Italy

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Berlin, Germany

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Barcelona, Spain

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Madrid, Spain

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Istanbul, Turkey

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Amsterdam, Netherland

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Bern, Switzerland

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Manchester, UK

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Prague, Czech Republic

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Vienna, Austria

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Milan, Italy

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Athens, Greece

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Budapest, Hungary

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Stockholm, Sweden

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Lisbon, Portugal


Terms & Conditions


1. Ticket Issuing Period: 13th May 2018 to 30th June 2018
2. Travel Period: 13th May 2018 to 31st December 2018
3. To avail the two-night hotel, Customer need to purchase two adult full fare tickets from flight expert
4. Cardholder can purchase tickets for anyone and avail the offer. Example: If Cardholders is flying with 9 other family members purchasing tickets with EBL debit/credit then they will get five rooms for two nights at free of cost along with 10 EBL sky lounge ticket at no extra charges
5. To avail the offer, for every two adult tickets customer will receive two-night hotel and two EBLSKY Lounge access
6. Customer need to purchase two adult air tickets at least 96 hours before their flight departure date to avail the hotel and lounge
7. One children or infant is allowed to accommodate in the same room if air ticket purchased from Flight Expert
8. For Children/Infant bedding, flight expert cannot guarantee any additional bed which is fully at hotel discretion. Children/Infant may need to share the bed with two adults
9. In Certain City, Tourist Tax/Municipality tax/ Foreign Tax/etc cannot be paid by Flight Expert as per respected countries government rules. If required, customer may need to pay additional tax amount at the hotel lobby during Check-in
10. Hotel may need to secure a certain amount of deposit during check-in which need to be pay by the customer and deposit money will be refund to client after check-out
11. Flight Expert does take the rights to choose the hotel, room category and bedding option. If customer do not want to stay in that hotel/room offered by flight expert, then customer can pay additional money for the difference amount to avail higher category hotel / rooms
12. Flight Expert will provide the hotel voucher copy within 96 hours of issuing the ticket of offered destination
13. Hotel location can be near airport / near downtown / near heart of the city. Flight Expert will try to best match of the location as per customer however it not guaranteed
14. Offer is non-transferable and hotel/lounge access does not have any cash value for refund
15. After issuing air ticket, if customer wants to re-issue the ticket on different date then hotel voucher will be void/cancel and cannot be usable at the time of their new date of travelling.
16. If Customer wish to refund the ticket then flight expert will charge full price of the hotel room rent as penalty along with airlines penalty and flight expert service charges.
17. Flight Expert or Eastern Bank Limited does have all the rights to amend or cancel the offer without any notice

FAQ


1. What is the offer?
  • • All EBL cardholders and his/her companion who will avail this offer from Flight Expert (www.flightexpert.com) will be able to enjoy two nights complimentary stay in 25 destinations in Europe and North America while purchasing a couple return tickets.
  • • The cardholders and his/her companion who will avail this offer from Flight Expert (www.flightexpert.com) will able to enjoy 3 star hotels when the tickets are purchased in Economy class and 5 star hotels when the tickets are purchased in Business class.
  • • The cardholders and his/her companion who will avail this offer from Flight Expert (www.flightexpert.com) will also be able to enjoy complimentary airport lounge access in the own lounge of EBL. The lounge access will be complimentary regardless of card type if the tickets are purchased during campaign and satisfies the other terms and conditions of the campaign.

2. What is the campaign period?
  • The ticket must be purchased within 13th May, 2018 to 30th June, 2018.

3. What is the travel date for the offer?
  • The travel validity date will be from 13th May, 2018 till 31st December, 2018

4. Who is eligible for this campaign?
  • All EBL cardholders (debit/credit/prepaid) will be eligible under this offer.

5. Are there any blackout dates?
  • There are no blackout dates.

6. Are there any particular airlines that are under this offer?
  • The offer is valid for any airlines available at Flight Expert.

7. In what currency will my transaction happen from Flight Expert?
  • All the tickets purchased will be in BDT. The foreign portion of the card will not be impacted due to this.

8. Where can I avail this offer from?
  • The offer is available in Flight Expert’s webpage bearing the URL www.flightexpert.com
  • This is an online based offer and isn’t available offline.

9. Is this offer available for both POS and online payment?
  • The offer is available only for online payments through EBL Skypay. This offer isn’t applicable for payments made through POS, cash or any other method.

10. How do I avail the complimentary hotel stay?
  • A representative from Flight Expert will get in touch with you to book your hotel according to your ticketed schedule.

11. Will my preference for hotel be considered?
  • The class of hotels will depend on the class of air tickets. However, Flight Expert will try to accommodate customer’s preferences of hotels and locations. Any additional cost incurred due to this have to be borne by the cardholder.

12. Is it mandatory to use EBL SKYPAY payment gateway?
  • Yes, the offer is only applicable for ‘EBL SKYPAY payment gateway’. Anyone who pays through any other gateway will not be eligible for the campaign.

13. What are the contact details for any queries for Flight Expert?

14. Are there any other terms and conditions?
  • • The rooms are in twin sharing basis
  • • Offer applicable for return tickets only
  • • The country of origination must be Bangladesh
  • • Additional beds is subject to availability and payment.
  • • Any room up gradation is permitted subject to availability with additional payment.
  • • The offer is not available in conjunction with any other offer.

15. In case someone buys ticket using other person’s card who will be eligible?
  • The EBL cardholder can purchase the offer for anyone.

16. What is the refund and exchange policy?
  • The refund and exchange is as per Flight Expert’s policy.

17. What is the selected destinations under this offer?
  • North America: (7 destinations)
  • • New York, USA
  • • Orlando, Florida
  • • Las Vegas, Nevada
  • • Washington, USA
  • • Miami, Florida
  • • Toronto, Canada
  • • Montreal, Canada

  • Europe: (18 destinations)
  • • Paris, France
  • • London, UK
  • • Rome, Italy
  • • Venice, Italy
  • • Berlin, Germany
  • • Barcelona, Spain
  • • Madrid, Spain
  • • Istanbul, Turkey
  • • Amsterdam, Netherland
  • • Bern, Switzerland
  • • Manchester, UK
  • • Prague, Czech Republic
  • • Vienna, Austria
  • • Milan, Italy
  • • Athens, Greece
  • • Budapest, Hungary
  • • Stockholm, Sweden
  • • Lisbon, Portugal

Disclaimer:

1. Conditions apply.

2. Limited time offer.

3. Trip details are subject to change upon availability.

4. Campaign terms may change without prior notice.

This is a joint campaign by Eastern Bank Ltd. and Flight Expert