First of March, 2017 was the day when we, some enthusiastic people launched our beloved company Flight Expert through an event at BICC. From then our journey began. A journey which was about facing all the challenges and limitations and yet staying determined to deliver the best services to our customers. ‘Making money is not our primary concern, but to deliver the best service to the customers with honesty & dedication’, as our CEO always tries emphasis.
With an young team of dedicated professionals, Flight Expert started their journey as the first full fledged online travel agency in Bangladesh. Step by step we tried to cover the untouched areas & tried to make our services easily available & accessible to our customers. Our goal was to organize our setup in a way which will allow our users to easily book air tickets & reserves hotels online in a possible easiest way. Keeping the developing condition of Bangladeshi internet in our mind, we build our website in a way that it can be loaded very fast on almost all the available browsers. From the very beginning we used all the security features so that our clients can pay easily with all the available online payment systems. Also we took all the available security measures so our honorable users can enjoy premium security features. Thanks to SSL Commerz who helped us a lot to achieve this accuracy.
From time to time we took different campaigns and programs so our users can enjoy even lower rates while booking online air tickets and reserving hotels. We made contracts with international giants like Standard Chartered Bank, City Bank, Visa & many more so that our users can get even more benefits and discounts. We also arranged special Umrah packages in Bangladesh, so the pilgrims can join the holy event more easily.
Beside this, we modeled & established our work ethics in a very healthy way. Our policy is not to hurt, criticize or sledge anyone, but to defeat our competitors with our quality, accuracy & honesty.
As an organization we tried our best to create a comfortable, smooth & productive working environment where our employees can feel fresh. Our CEO always believes that a comfortable & fresh working environment will bring out the true creativity from the employees. That is why we have moved our office to one of the most notable place in the capital, City Center, which is the tallest establishment of Bangladesh.
We will never claim that we are technically complete. Actually we believe in constant technical changes as per the situation demands. With the change of technical scenario, we are adopting ourselves with that to fulfill the need of time. Now we are at the final stage of launching our user friendly mobile application which will bring more easiness to the user experience.
One year is not a very long time, not even a short one too. Within this time we tried to provide happiness to the people around us. We stayed honest and committed with accuracy. These combination of efforts brought us valuable appreciation from thousands of satisfied customers. And we believe this is just the beginning. The best is yet to come.